Tools change. Buttons move. Free tiers get fenced. This page is the standing fix-it tree — free to read whether you bought the kit or not, and updated free whenever a tool changes.
BROKEN-STEP FIXES ARE ALWAYS FREE.
DWG: ODIN-03SITE: ODINFINNSONSTATUS: PRE-LAUNCH BUILDSUPPORT: THIS TREE + CERT REPORT
PANEL 01How this tree worksfour rungs — stop at the one that fixes it
RUNG 1
Find your problem
Match the symptom below, in plain words. Start with the dated fix written for it.
RUNG 2
Plan B card
Every problem carries a card: a ready block of words to paste to your own AI. Your AI knows our formula for that step and finds the current free path, click by click.
RUNG 3
Plan C fallback
A no-tool way through — often the phone-only path — so a step never hard-stops you.
RUNG 4
Cert Report
Still stuck? The Cert Report is the support ticket: it carries your stage, your test results, and what broke. That's how you reach us.
Why this shape? The kit is built load-first: every program goes in before any building starts, so when something fights you mid-build, your full bench — including the AI seats that help fix it — is already in front of you.
T-01“The tool changed — the button is gone”the classic
FIRST FIX
Check the dated fix under this problem — when a tool moves a button, the new location gets written here.
PLAN B CARD
Paste the card for this step to your AI: it names what changed and walks you to the alternate route in the same tool.
PLAN C
The named free alternative tool for this step does the same job — or the phone-only path gets you through today.
T-02“The tool now asks for a card”paywall moved in
FIRST FIX
Don't pay. Check whether the free path moved — most upsells fence a shortcut, not the step itself.
PLAN B CARD
The card instructs your AI to find the documented free alternative, or the wait-and-reset timing if the free tier refills.
PLAN C
The free alternative tool, or the no-tool fallback for the step. A paywall never ends the build.
T-03“A program won't load or open”setup trouble
FIRST FIX
Run the kit's Doctor checks for that stage — they report exactly which piece is missing or mismatched.
PLAN B CARD
Give the Doctor's report to your AI with the card: it reads the report and guides the reload, in load-first order.
PLAN C
The web version of the same tool, on the phone or the computer, stands in until the install behaves.
T-04“My video won't export or download”the last mile
FIRST FIX
Check the dated fix here — export fences and format changes are the most common edits on this page.
PLAN B CARD
The card has your AI re-check the export settings against the formula and find the current free export path.
PLAN C
Export from the phone app instead — the same project, the other door.
T-05“I can't get into my kit”access trouble
FIRST FIX
Your kit lives in your buyer account, behind your purchase — sign in with the email you bought with. Nothing is ever delivered by a public link, on purpose.
PLAN B CARD
Password resets run through the store's own sign-in page; your AI can walk you through it if the screens differ.
PLAN C
Still locked out? File a Cert Report (below) with the email you purchased under — access gets restored from our side.
T-06“My test or certificate didn't come through”stage paperwork
FIRST FIX
Re-open the stage test from your kit — a passed test issues its certificate on this website, with your name and the date.
PLAN B CARD
If the test itself errors, the card helps your AI capture exactly what happened, in the shape the Cert Report wants.
PLAN C
File the Cert Report — certificates get re-issued from our side when the record shows the pass.
PANEL 02The Cert Report — your support ticketrung 4, always open
Every stage test ends by filing a Cert Report: your stage, your results, and anything that broke along the way. It's a progress record and a support ticket in one — if this tree didn't fix your problem, the Cert Report is how our bench picks it up. The promise of the kit is not “it will never break.” It's “we will get you unstuck” — this page and the playbook are the machine that keeps that promise.
SHEET 3 OF 4ODINFINNSON — AI PRODUCTION WAREHOUSEBACK TO THE KIT— TORQUE BUILD